Virtuoso's Telecom provider that routes inbound calls to our main Service Center and Air Department is currently experiencing technical issues. When calling into 817-870-0300, 817-334-8650 or other Virtuoso number, users may experience silence. Engineers on the telecom provider's side have identified the issue and are working on a resolution. At this time, please send your requests to Help@virtuoso.com
while we continue to work with the service provider on the resolution. We will update this message as more information becomes available.